Phone Dating Consultant (B2C Appointment Setter) - Lunch Actually

Join Lunch Actually, a leading matchmaking service, as a Phone Dating Consultant (B2C Appointment Setter) and play a pivotal role in connecting individuals with their potential life partners. In this dynamic role, you will engage with clients over the phone, assess their needs, and set up appointments with compatible matches. Your ability to build rapport and guide clients through the process will be crucial in helping them find meaningful connections. Based in Jakarta Raya, this opportunity offers a chance to be part of a growing and innovative company that values its team members.

As a Phone Dating Consultant, you will be the first point of contact for clients, providing them with a personalized and professional experience. You will use your communication skills to understand their preferences and match them with suitable candidates. The role requires a combination of empathy, patience, and a deep understanding of human relationships.

Lunch Actually is committed to fostering a supportive and collaborative work environment. This role offers competitive compensation and the chance to grow within a company that is dedicated to making meaningful connections in the matchmaking industry.

📋 Tanggung Jawab Pekerjaan

• Engage with clients over the phone to understand their needs and preferences.
• Assess client profiles and match them with compatible candidates.
• Schedule and confirm appointments between clients and matches.
• Provide ongoing support and guidance to clients throughout the process.
• Maintain accurate records of client interactions and appointments.
• Collaborate with the team to ensure a high standard of service.
• Participate in team meetings and contribute to the continuous improvement of the matchmaking process.
• Adhere to company policies and procedures, ensuring a professional and respectful environment for all clients.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service or a related field.
• Excellent communication skills, both written and verbal.
• Empathy and patience in dealing with clients.
• Strong organizational skills to manage multiple client interactions.
• Ability to work well under pressure and meet deadlines.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Professional demeanor and the ability to build rapport quickly.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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