Area Supervisor - Chicken Holic Indonesia (Medan)

Join Chicken Holic Indonesia as an Area Supervisor in Medan and take the lead in managing and optimizing the performance of 4-6 of our thriving outlets. This is a fantastic opportunity for a dynamic and results-driven professional to oversee daily operations, train staff, and ensure exceptional customer service across your assigned locations.

With a rich history of serving delicious Indonesian cuisine, Chicken Holic Indonesia is known for its commitment to quality and innovation. As an Area Supervisor, you'll play a crucial role in maintaining our high standards while fostering a positive and productive work environment.

In this role, you'll be responsible for overseeing daily operations, including inventory management, staff scheduling, and ensuring compliance with health and safety regulations. You'll also work closely with the regional manager to implement and monitor performance metrics, driving continuous improvement across your outlets.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of 4-6 assigned outlets, ensuring high standards of food quality, cleanliness, and customer service.
• Manage and train staff, providing clear guidance and support to help them excel in their roles.
• Monitor and optimize inventory levels, ensuring efficient use of resources and minimizing waste.
• Conduct regular audits and inspections to maintain compliance with health and safety regulations.
• Collaborate with the regional manager to implement and monitor performance metrics, driving continuous improvement.
• Develop and maintain strong relationships with suppliers and vendors to ensure a steady flow of quality ingredients.
• Handle customer complaints and feedback, working to resolve issues and improve the overall customer experience.
• Participate in team meetings and training sessions to share best practices and support the professional development of your team.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a supervisory or management role within the foodservice industry.
• Proven track record of successfully managing multiple locations and driving operational excellence.
• Strong leadership and communication skills, with the ability to inspire and motivate a team.
• Excellent organizational and problem-solving skills, with the ability to work efficiently under pressure.
• Familiarity with inventory management software such as QuickBooks or SAP.
• Knowledge of health and safety regulations, including HACCP and food safety standards.
• Ability to work well in a fast-paced, high-volume environment.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred but not required).

🛠️ Keahlian

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