Customer Relation Officer (CRO) / Sales - Surabaya

Join Jaya Fermex as a Customer Relation Officer (CRO) / Sales in Surabaya and play a pivotal role in driving business growth in the Consumer Goods and Food & Bakery Ingredients sector. With a minimum of 5 years of experience in industries such as Flour, Oil, Sugar, and Bakery Ingredients, you will be responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, and contributing to the company's sales targets. This is an exciting opportunity to work in a dynamic and fast-paced environment, utilizing tools like Salesforce and SAP, and leveraging your expertise to help Jaya Fermex achieve its business objectives.

At Jaya Fermex, we are committed to providing our customers with the highest quality products and services. As a CRO / Sales, you will have the chance to work closely with our team of professionals, gaining valuable insights into the Consumer Goods and Food & Bakery Ingredients industry. You will be responsible for developing and implementing sales strategies, managing customer accounts, and driving revenue growth. With your strong communication and negotiation skills, you will be able to build and maintain long-lasting relationships with clients, ensuring their satisfaction and loyalty.

📋 Tanggung Jawab Pekerjaan

• Develop and implement sales strategies to drive revenue growth.
• Build and maintain strong relationships with clients in the Consumer Goods and Food & Bakery Ingredients sector.
• Manage customer accounts, including order processing, delivery, and customer service.
• Conduct market research and analysis to identify new business opportunities.
• Utilize Salesforce and SAP to track sales performance and manage customer data.
• Collaborate with cross-functional teams to ensure the smooth operation of sales processes.
• Participate in trade shows and industry events to network with potential clients and partners.
• Achieve and exceed sales targets, contributing to the company's overall business goals.

🎓 Kualifikasi & Syarat

• Minimum of 5 years of experience in sales or customer relations in the Consumer Goods or Food & Bakery Ingredients industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in using Salesforce and SAP.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Understanding of the Flour, Oil, Sugar, and Bakery Ingredients markets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Certification in sales or customer relations is a plus.

🛠️ Keahlian

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